We want each order to reach you as quickly as possible
So that you know what to expect, we provide some general guidelines here, though the timing of delivery of your order may be slightly different to that outlined below.
We use a variety of logistics and delivery companies to get your order to you as soon as possible, providers are subject to change on a frequent basis.
Delivery charges will be shown at the time of check out.
Orders are processed within 24 hours and shipping occurs as soon as payment is confirmed and stock is allocated. As a general rule, orders will ship within 4 business days – delivery times will vary depending on service chosen and delivery location.
We usually notify you of the status of your order within 24hrs (next business day), to let you know how your order is progressing, or when it has been shipped. In cases where we have run out of a particular item, we will contact you by email or phone as soon as possible to discuss your order if we cannot dispatch the item to you within 7 days.
There are rare occasions where external factors completely outside of the control of our delivery partners can delay a parcel, despite their best endeavors, so we do ask for your patience and cooperation in these circumstances.